| 1 2 |
Thursday, September 02, 2010
Dealing with Disgruntled Staffers
In the second installment of "Owner's Forum," I share my advice for a reader dealing with a disgruntled employees. But the key to this blog is the word FORUM—we'd love for you to weigh in with your suggestions, too. Join the dialog by entering your comment below...
Posted: 10:34:07 AM | BY
Karie Bennett
|
Wednesday, September 01, 2010
Intergenerational Product Marketing
At the PBA Symposium this summer, Group 3 Marketing created lots of buzz about our intergenerational research that was sponsored by BSG/Cosmoprof and KPSS. We also appreciated MSTV for promoting the research presentation. Anyone wanting a topline copy of the research findings that were presented at Symposium may contact us at the address below.
Posted: 7:11:00 PM | BY
Bart Foreman
|
Monday, August 30, 2010
The Case for Commission
When Strategies' Neil Ducoff responded to a reader's question with his blog "The Case for Team-Based Pay," the SALON TODAY site received a number of comments, and Ducoff reported a deluge of requests for his white paper. The e-newsletter also prompted some commentary from those who stood up for commission. Edwin Neill III, CEO of Neill Corporation, the parent company of the largest Aveda distributorship, as well as SalonBiz software, Etopa, Aveda Institutes and Paris Parker Salon and Spas, offered the following commentary:
Posted: 1:31:54 PM | BY
Salon Today
|
Thursday, August 19, 2010
The Case for Team-Based Pay
In a recent post to SALON TODAY's LinkedIn page, reader Joann Lefebvre posted the following question: "Any ideas on how to handle commissioned employees when a salon/spa offers promotional pricing for services and products?" I couldn't resist the opportunity to join the online dialog to talk about the benefits of team-based pay.
Posted: 7:30:00 PM | BY
Neil Ducoff
|
Friday, July 23, 2010
What's Your Brown M&M?
In June, I wrote the following column about how Van Halen's David Lee Roth used to hide a clause about brown M&Ms in his contract to make sure that venue's organizers read and digested the contract's details. Since then, a handful of readers contacted me to share their own brown M&M stories, which makes me want to hear more!
Posted: 8:30:00 PM | BY
Stacey Soble
|
Thursday, July 22, 2010
Cultivating Team Synergy
This past weekend in Raleigh, North Carolina, I had the opportunity to talk to more than 100 salon owners and distributor sales consultants about common challenges that salons face concerning the front desk. After the presentation, I was approached by a salon owner with this question: "Why won't my front desk staff sell retail?" I thought about it a minute and replied, "Do the service providers tell the front desk which products were recommended during the service?" It was like a lightbulb went off in her head. "Well, not that I know of..."
Posted: 11:02:00 AM | BY
Ashley Griffin
|
Thursday, June 24, 2010
Keeping it Personal with Technology
The personal time and attention you give your clients is what keeps them coming back. You know their likes and dislikes (the more blonde the better!), their triumphs and failures, and even their plans for the weekend. The client-stylist bond is sacrosanct.
Posted: 10:14:00 AM | BY
Meg McCall
|
Friday, June 11, 2010
How Design Influences Behavior, Part 2
In "How Design Influences Behavior, Part 1," we explored how scent and spatial relationships impacted consumer behavior. Now, we're going to turn our attention to color.
Posted: 1:21:00 PM | BY
Leon Alexander
|
Monday, April 26, 2010
How to be an Effective Leader
Being an effective leader is crucial to the success of any business. In the salon industry, it's of paramount importance because of the differing personalities involved and the appearance that many job functions operate independently. But while stylist may have their own clients, nail techs keep their own appointment books and management has its own goals and agendas, each salon position is part of a complex interaction of communication and interdependence that must be understood for a salon to realize its full potential.
Posted: 8:28:00 PM | BY
Cheryl Spoor
|
Thursday, April 08, 2010
10 Ways to Go Green
Operating a green salon or spa not only is good for the environment, but it can be good for your bottom line, because conserving resources and cutting down on waste saves money! Want to make your business an eco-friendly, profitable powerhouse? Here's 10 tips:
Posted: 12:13:00 AM | BY
Ana Loiselle
|
| 1 2 |